How to Change Your Sassa Phone Number for Srd Grant

How to Change Your Sassa Phone Number for Srd Grant Make your Sassa Contact details ar Up to date for Setting all active Contacts for receiving sassa Notifications ,This page describes on How to Change Your Sassa Phone Number for Srd Grant.

The main reasons for a Number Change

• Incorrect Contact Information in the SASSA grant Application.
• Sim Card lost, or Cell Phone Stolen.

How to Change Phone Number on Sassa Srd

Before You Begin:

• Make sure you have your South African ID number and your Sassa Application ID (AppID) readily available.
• You’ll also need your new phone number.
• Remember, you can only update your contact details once every 24 hours.

1. Visit the SASSA services portal to access your SASSA account.
2. Enter your 13-digit South African Identity Number in the “ID Number” box.
3. Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
4. Click “Submit” to verify your identity as the original applicant.
5. Select “Change Phone Number.”
6. Provide your new cell phone number to update your SASSA application contact details.
7. You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
8. Enter the SASSA OTP code and click “Verify Pin.”
9. You’ll receive another message to confirm your request to change your cell phone number.
10. Click “Submit” to approve the number change.
11. Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

Notice: Avoid frequent cell phone number changes. SASSA advises beneficiaries against multiple monthly changes, as this may affect monthly grant payments, causing delays in Sassa Reapplication approval and potential until verification is complete.

Report SASSA about Stolen Phone / SIM Card

If your cell phone is stolen or you lose your SIM card, which is registered to your SASSA application, you need to follow these steps to change contact details with SASSA without OTP.

1. SASSA officials warn that if you have lost your cell phone number report this incident to SASSA immediately.
2. To report your stolen registered cell phone number to SASSA click on this link: https://srd.sassa.gov.za/sc19/auth
3. Enter your ID Number.
4. By submitting your ID number you confirm that your cell phone number used for SASSA SRD R350 grant application was changed without your permission.
5. Confirm your choice with Yes or No.
6. If you agree, you will receive a notification stating ‘Successfully submitted unauthorized cell phone number change report to SASSA.’