Verbal and Non-verbal Information Notes and Exam Questions Business Studies Grade 12 Verbal communication is the use of spoken words to convey thoughts, idea, and emotions. Nonverbal communication is silent communication including kinesics, haptics, silence, paralanguage, chronemics, proxemics, and personal appearance.
Understanding Verbal Information: Verbal information in Business Studies often comes in the form of written texts, case studies, or verbal instructions. It encompasses everything from business reports to explanations of economic theories. Here are some tips to enhance your comprehension:
- Active Reading: Approach written texts actively. Engage with the material by asking questions, making connections, and summarizing key points. Highlight important information and take concise notes.
- Analyze Case Studies: Case studies provide real-world scenarios that require critical analysis. Identify the main problem, evaluate alternative solutions, and consider the implications of each decision.
- Expand Your Vocabulary: Business Studies involves a specialized vocabulary. Familiarize yourself with terms related to finance, marketing, management, and economics to better understand the text.
- Practice Summarizing: Practice summarizing complex texts into concise, coherent summaries. This skill will help you extract the main ideas and identify supporting details.
Understanding Non-verbal Information: Non-verbal information includes graphs, charts, diagrams, and other visual aids. These elements provide valuable data and insights into business operations. Here’s how to effectively interpret non-verbal information:
- Read Graphs and Charts: Pay close attention to titles, labels, and scales when interpreting graphs and charts. Identify trends, patterns, and outliers to draw meaningful conclusions.
- Analyze Diagrams and Models: Diagrams and models
What is verbal and nonverbal communication?
Verbal communication is the use of spoken words to convey thoughts, idea, and emotions. Nonverbal communication is silent communication including kinesics, haptics, silence, paralanguage, chronemics, proxemics, and personal appearance.
What are 5 verbal communication skills?
Examples of verbal communication skills include thinking before one speaks, knowing your audience, being precise and concise, being prepared to clarify in a friendly manner, and speaking clearly.
What are 5 nonverbal communication skills?
Examples of non-verbal communication skills include a firm handshake, eye contact when communicating, smiling and/or nodding when someone is talking to indicate interest, leaning forward to indicate interest and engagement, and raising one’s hand to indicate a desire to speak.
What are the differences between nonverbal and verbal communication?
Verbal communication is characterized as finite, discrete, and single-channeled. Nonverbal communication is characterized as multi-channeled, continuous, and contextual defined. Contexts that define nonverbal communication include, but are not limited to, religious, national, professional versus personal relationships, etc.
